You may have to perform a reset if the device freezes
(i.e., device no longer responds to the buttons on the
To perform a soft reset:
A soft reset allows your device to get a fresh start,
similar to rebooting a computer. This will restart your
device and adjust memory allocation. All records and
entries are retained after a soft reset. Unsaved data in
open programs may in some cases be lost.
1. Remove the stylus from its holder.
2. Lightly press the tip of the stylus to the reset button
located on the rear panel of the device.
perform a hard reset:
A hard reset will cut off power to your device. This will
erase all records and entries, delete all programs you
have added, and restore the device default factory
settings. Never perform a hard reset unless a soft reset
does not correct your problem. When you perform your
next ActiveSync operation, you can restore any data that
you previously synchronized to your computer or you
can restore data that you backed up to a storage card.
When you perform a hard reset, the current date and
time are not be retained. Formats, preferences, and other
settings are restored to their factory default settings.
down the Power button on the front panel of
While holding down the power button , gently press
the tip of the stylus to the reset button.
The Confirmation message box appears.
3. Press the volume rocker key up.