Resetting Your Dopod 838

Occasionally you may need to reset your Dopod 838. A normal (or soft)
reset of your device clears all active program memory and shuts down
all active programs. This can be useful when the device is running
slower than normal, or a program is not performing properly. A soft
reset is also necessary after the installation of some programs. If a soft
reset is performed when programs are running, unsaved work will be
You can also perform a hard reset (also known as a full reset). A hard
reset should be performed only if a normal reset does not solve a
system problem. After a hard reset, the device is restored to its default
settings — the way it was when you first purchased it and turned it
on. Any programs you installed, data you entered, and settings you
customized on the device will be lost. Only Windows Mobile software
and other pre-installed programs will remain.

To perform a soft reset

• Use the stylus to lightly press and hold the RESET button on
the left side of your device. The device restarts and displays the
Today screen.

Dopod 838 Hard reset Soft reset

Warning! Always turn off your device before performing a soft reset or
installing/replacing the battery and SIM card.

To perform a hard reset

1. Press and hold the Comm Manager button and Voice Command
button on the device.
2. Keep the two buttons pressed, and at the same time, use the
stylus to lightly press and hold the RESET button.

Dopod 838 Hard reset Soft reset