Resetting your handheld
Under normal circumstances, you will not have to use the reset
button.
On rare occasions, however, your handheld may no longer respond to
buttons or the screen. In this case, you need to perform a reset to get
your handheld running again.
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the General Preferences screen (to set time and date).
To perform a soft reset:
Use
the tip of an unfolded paper clip (or similar object without a sharp
tip), to gently press the reset button inside the hole on the back
panel of your handheld.
Performing a hard reset
With a hard reset, all records and entries stored in your handheld are
erased.
Never perform a hard reset unless a soft reset does not solve your
problem.
Note: You can restore any data previously synchronized with your
computer during the next HotSync operation.
To perform a hard reset:
1. Hold down the power button on the front panel of the handheld.
2.
While holding down the power button, use an unfolded paper clip (or
similar object without a sharp tip) to gently press the reset button.
3. Release the power button.
4.
When a message appears on the handheld screen warning that you are
about to erase all the data stored on your handheld, do one of the
following:
Press the top scroll button on the front panel of your handheld
to complete the hard reset and display the Digitizer screen.
Press any other button to perform a soft reset.
Note: With a hard reset, the current date and time
are retained.
Formats Preferences and other settings are restored to their
factory default settings.

