Restarting your HTC Ozone phone


Restart your phone when a program is not performing properly or the phone is not responding to any keypresses.
Warning! If the phone is restarted while a program is running, any unsaved work will be lost.


To restart the phone

  1. Remove the battery.
  2. After three seconds, reinsert the battery and turn on your phone.

HTC Ozone hard reset


Resetting your phone


Resetting your phone will remove all the data from its memory and restore the phone back to the factory default settings.
Note If Encrypt files placed on storage cards is or was enabled before, then backup all files from the storage card beforebeforebeforebeforebeforebefore using Clear Storage or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.


Warning! Because all your data will be deleted, it is recommended that you back up your data first before resetting your phone.

To Hard Reset your HTC Ozone phone


Click Start > System Tools > Clear Storage.
Follow the on-screen instructions to reset the phone. The phone will restart after it has been reset

To Hard Reset your HTC Ozone phone using buttons

  1. With the HTC Ozone powered off, press and hold VOLUME DOWN + press SEND key. While holding both keys down press POWER ON button.
  2. Press VOLUME up, then SEND key to confirm factory default settings.